Broad use of the Instrument for Evaluation of the Experience of Chronic Patients (IEXPAC) scale or similar instruments in routine practice with patients with chronic conditions will likely identify and reinforce areas to be pursued to attain continued improvements in healthcare quality.

Patients with chronic diseases should be particularly proactive in steering integrated social care and healthcare toward patient-centered goals.

Further research is now warranted to identify and implement actions to address gaps and clearly define whether IEXPAC score improvements are linked directly with improvements in clinical effectiveness and health-related quality of life in patients with chronic conditions.