Table 2.
Psychometric Properties for Measures
| M (SD) | α | |
|---|---|---|
| AAC | 5.30 (1.13) | .86 |
| Extraversion | 4.03 (1.53) | .64 (.64)* |
| Agreeableness | 5.16 (1.17) | .37 (.38)* |
| Conscientiousness | 5.90 (1.03) | .45 (.46)* |
| Neuroticism | 5.02 (1.30) | .61 (.62)* |
| Openness | 5.01 (1.14) | .39 (.40)* |
| Grit | 3.67 (.56) | .73 |
| Conflict Avoidance | 3.55 (.79) | .81 |
| ATM vs. Bank Teller | 4.22 (2.44) | n/a |
| Computer Checkout vs. Front Desk Checkout | 5.03 (2.26) | n/a |
| Doctor Email vs. Doctor Face-to-Face |
6.08 (1.48) | n/a |
| Automated Phone System vs. Operator | 6.05 (1.44) | n/a |
*
Note. Items with a are followed by their Spearman-Brown coefficient.