Table 5.

Patient-health care professional interactions using text messaging.

Diabetes center	Content of message exchanges	Communication styles	Social representations about text messaging
Pregnancy	Most of the messages were about therapy (80/156, 51.3%).	Interactions were initiated mainly by professionals and were markedly prescriptive.	Useful for transmitting prescriptions from diabetes centers to patients. Face-to-face visits decreased and became more focused on patients’ data.
Adults	Most of the messages were about motivation (104/341, 30.5%) and therapy (94/341, 27.6%).	Interactions were initiated mainly by professionals and were conceived as open dialogues.	Useful for empowering patients’ self-management skills. Face-to-face visits decreased.