Table 8.
Top 10 most frequently coded Roter interaction analysis system (RIAS) interaction categories of nurse practitioners compared with patients
| Nurse practitioners | Patients | ||||
|---|---|---|---|---|---|
| RIAS-coded interaction – Biomedical/patient-centred categories | Mean (SD) | Median (quartiles) | RIAS-coded interaction – Biomedical/patient-centred categories | Mean (SD) | Median (quartiles) |
| Show agreement or understanding | 14.2 (12.3) | 10.0 (5.7, 17.7) | Show agreement or understanding | 32.1 (17.5) | 27.5 (21, 40.2) |
| Back-channel responses a | 13.0 (12.9) | 9.5 (5, 15.2) | Gives information – medical condition | 21.1 (11.7) | 17 (14.5, 27.2) |
| Personal remarks, social conversation | 10.5 (5.3) | 8.0 (6, 15.2) | Personal remarks, social conversation | 9.6 (5.1) | 9.0 (6.0, 13) |
| Gives information – medical condition | 10.1 (6.7) | 9.0 (5, 14) | Gives information – therapeutic regimen | 5.8 (5.19) | 4 (2.0, 11) |
| Counsels medical/therapeutic regimen a | 9.9 (6.6) | 10.0 (5.7, 14) | Gives information – psychosocial | 5.7 (6.8) | 3.5 (1.7, 6.2) |
| Gives orientation or instructions | 7.43 (5.2) | 7.0 (3.7, 10.2) | Laughs, tells jokes | 3.83 (4.0) | 3.0 (1.7, 5.2) |
| Gives information – therapeutic regimen | 5.0 (6.1) | 4 (0.7, 7.0) | Shows concern or worry | 2.9 (2.6) | 2.0 (0.7, 4.2) |
| Reassures, encourages, or shows optimism | 5.0 (5.2) | 3 (0.7, 9.5) | Gives information – lifestyle | 2.6 (5.2) | 0.0 (0.0, 2.2) |
| Asks open-ended questions about medical condition | 4.4 (3.0) | 4 (2.0, 6.2) | Gives information – other | 2.3 (3.1) | 0.0 (0.0, 1.0) |
| Asks close-ended questions about medical condition | 4.2 (3.96) | 3 (2.0, 6.0) | Reassures, encourages, or shows optimism | 1.2 (2.0) | 0.0 (0.0, 1.0) |
a
RIAS code is only for coding clinician interactions, not patient interactions.