Table 9.

Analysis investigating whether different interactions styles affect satisfaction scores and enablement score

	General satisfaction score		Communication satisfaction score		Enablement score
RIAS variables	Median (quartiles) (maximum score 85)	P-value*	Median (quartiles) (maximum score 30)	P-value*	Mean (SD) (maximum score 12)	P-value**
Patients verbally dominant	80.0 (68.0, 84.0)	0.930	25.0 (24.0, 28.5)	0.638	6.45 (2.38)	0.136
Nurse practitioners verbally dominant	77.0 (73.0, 80.0)		26.0 (22.0, 28.0)		4.82 (2.56)
Patient-centred interactions predominated	76.0 (68.0, 83.0)	0.763	25.0 (23.5, 28.5)	0.723	5.18 (2.34)	0.185
Biomedical interactions predominated	78.5 (73.0, 83.0)		25.5 (24.0, 28.0)		6.83 (2.93)
Congruent interactions occurred	80.0 (70.0, 84.0)	0.749	24.0 (23.0, 28.5)	0.619	5.50 (2.54)	0.577
Incongruent interactions occurred	78.0 (75.5, 81.5)		27.0 (25.0, 27.5)		6.16 (2.31)

RIAS=Roter interaction analysis system.

*P-value from Mann–Whitney U-test.

**P-value from t-test.