| Themes | Positive perceptions of the programme | Good understanding of recommended self-management strategies | Adherence behaviour | Recommendations for programme improvement |
| Subthemes | Group structure of the programme was valued | Behaviour change was correctly understood as an ongoing process | Improvement of symptoms appeared to have the strongest influence on adherence behaviour | Shorter but ongoing programme sessions incorporating videos and print materials were suggested |
| Improvements in symptoms positively influenced views of the programme | Exercise was correctly regarded as part of daily life | Expectation of symptom improvement was important for adherence | Spacious exercise/demonstration rooms in primary care centres was recommended | |
| Health professional-led intervention delivered in primary care centre was advocated | Adherence was facilitated by interesting practice sessions with self-help educational materials | Community involvement to reduce the stigma associated with exercise as treatment, and legitimise exercise for back pain management | ||
| Enhancing participants’ knowledge of chronic low back pain via a collaborative communication style was appreciated | Non-adherence was related to contextual personal factors |