Veterans with multiple chronic conditions |
Systematic review of comprehensive care programs for patients with multiple chronic conditions or frailty (Hopman et al. 2016)20
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Evidence for the effectiveness of comprehensive care for multimorbid/frail patients is insufficient. |
Veterans with high-intensity, focused, specialty care service needs |
Systematic review and meta-analysis of cancer care coordination (Gorin et al. 2017)18
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Cancer care coordination improves care quality, patient experience, and appropriate care utilization; patient navigation, home telehealth, and nurse care management are frequently used coordination strategies. |
Semi-structured interviews with VA HIV clinic providers and patients (Fix et al. 2014)19
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Patients in HIV clinics delivering patient-centered medical home-principled care reported more satisfaction with their care. |
Veterans experiencing transitions following hospitalization or emergency department use |
Systematic review of hospital/post-hospital transitional care interventions (Kansagara et al. 2016)21
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Successful interventions are comprehensive, extend beyond the hospital stay, and have flexibility to respond to individual patient needs. |
Report on findings from National Quality Forum environmental scan, key informant interviews, and expert panel findings on measuring and improving emergency department transitions of care (NQF 2017)22
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ED transitions measures and concepts in need of development are infrastructure and linkages; health information technology; payment models; and a research agenda. |
Veterans with severe mental illness |
Key informant interviews at two VA medical centers with mental health staff embedded in primary care clinics (Lipshitz et al. 2017) [23] |
Barriers to optimal implementation include organizational competing priorities, finding assertive care managers to hire, cross-discipline integration and collaboration, and primary care provider burden; formal structural attention to care management may improve the reliability of care management functions. |
Veterans with homelessness and substance use disorder |
Secondary (latent class) data analysis of 16,912 homeless Veterans who were acute care “super-utilizers” (Symkowiak et al. 2017)23
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Persistent acute care superutilizers were more likely to be older, rural, male, non-Hispanic White, unmarried, and have more service-connected disabilities and medical, mental health and substance use morbidities. |
Across Veteran subpopulations |
Original study: cross-sectional correlation analysis assessing if implementation of a newly developed care coordination model was associated with more effective care coordination in safety net primary care practices (Wagner et al. 2014)24
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Suggested that the care coordination model elements may have enabled the safety net clinic to better coordinate care. |