Patient‘s acceptance of the neurological telemedical screen to screen visit |
“…if we inform patients that we want to consult a neurologist, who is unable to come in person but joins us via a videoconference, patients are actually enthusiastic”(interview C, line 57–58) |
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“…they rather thought this was a really good idea and were excited, because when suffering from ALS or MS they no longer manage to visit the resident neurologist.”(interview D, line 192–194) |
Symptom control by recommended therapy |
“Patient X… she lived quite a long time with a significant increase in mobility and was very satisfied and extremely thankful.” (interview C, line 15) |
The fact that everything possible was done by consulting a specialist |
“patients are highly satisfied also because they feel comprehensively cared for.” (interview A, line 41) |
Satisfaction with the quality of their work increases in the SPC teams |
“where a new neurological symptom supervenes … and I feel incapable of making the right diagnosis and initiating the accurate therapy … it is really brilliant for this.”(interview C, line 34–37) |
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“in other cases there were fewer consequences (therapeutically), but we got certainty”(interview C, line 11–12) |
Clear structures make it easier to discuss neurological problems |
“if we have a reasonable initial suspicion“ (interview C, line 23–24). |
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“It was extremely helpful, we may never have solved such questions” (interview D, line 125–126). |
The visual component is a key feature of the system |
“… asking you without inhibitions, and not only calling and describing, but really displaying, having you with us in the living room (via camera)” (interview D, line 26–27). |