Table 1.

Interview topic guide

Consumers’ brief summary of experiences of recognizing and responding to an episode of patient deterioration: What they felt What they thought What they did in response to their concern What would have improved their experience

Consumers’ views on changes needed within hospital systems to make it easy for patients or family members to: Identify and report patients who are physically deteriorating Ensure timely assistance for patients from health professionals

Consumers’ reflections on potentially receiving information on how to recognize and respond to deterioration in future: Who should provide this information When participants should be given this information What multimedia formats should provide the information Who should receive this information