Table 3.

(A) Category 1: Hospital‐initiated (validated)—Quantitative surveys; (B) Category 2: Patient‐initiated—Qualitative feedback; (C) Category 3: Hospital‐initiated—Qualitative feedback (D) Category 4: Other

(A)
(a) Mandated	(b)Voluntary
Hospital‐level: The NHS Adult Inpatient Survey (England)26, 27, 28 Scottish Inpatient Patient Experience Survey29 Inpatient Patient Experience Survey (NI)30 Any level: Your NHS Patient Experience Survey (Wales)31 Service or speciality: NHS A&E Survey (England)28, 32 NHS Maternity Services Survey (England)28 Scottish Maternity Care Survey33	Hospital‐level: Hospital Care & Discharge34 Any level: PPE 1535 OxPIE36 Newcastle Satisfaction with Nursing Scale37 VOICE38 Service or speciality: PEECH 39 ICE Questionnaire40 New Models Study41 Urgent Care System42 Patient carer diary43

(B)
(a) Formal hospital system	(b) No hospital system
Complaints44, 45, 46, 47 Liaison Service concerns46, 47, 48, 49, 50 Hospital‐supported feedback cards Hospital‐supported websites: NHS Choices51 iWantGreatCare52 Facebook set up by ward/hospital Care Opinion (if adopted)54	Compliments and Thank you cards17 Websites: Mumsnet53 Twitter Google reviews of hospitals Facebook (generally) Care Opinion (if not adopted)54 Other websites

(C)
(a) Guidance linking data to QI process	(b) Focus on data presentation
Patient Journey55 Kinda Magic56 Experience‐Based Co‐design (EBCD)/Accelerated Experience‐Based Co‐design (AEBCD)57 Fifteen Steps challenge58 Always events59	Patient Stories60

(D)
(a) Mandatory (England)	(b) Voluntary
Friends & Family Test (FFT)61	HowRWe62