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. 2019 May 26;10:78–83. doi: 10.1016/j.eclinm.2019.04.010

Table 2.

Performance of change management stages during the design/pilot years implementation.

Adults ED 2014 Y0
Baseline
2015 Y1
Design/pilot
2016 Y2
Implement
2017 Y3
Sustain
2018 Y4
Performance
Chest Pain 28,324 37,903 41,640 44,057 48,767
Total 414,005 441,932 480,110 502,109 511,395
6.8% 8.6% 8.7% 8.8% 9.5%

Abbreviations: ED – emergency department; Y = year.