Table 4.
Process factor of quality of BEmONC in Adigrat town, 2017. (n = 398)
| Variable | Good N (%) | Poor N (%) |
|---|---|---|
| Respect and courtesy by the health providers | 383 (96.2) | 15 (3.8) |
| The environment where you were laboring was comfortable. | 368 (92.5) | 30 (7.5) |
| Active follow up on the progress of labor/abortion. | 368 (92.5) | 30 (7.5) |
| Permission before applying any procedures and examination | 364 (91.5) | 34 (8.5) |
| explained the labor progress to you by using your local and clear language | 351 (88.2) | 47 (11.8) |
| different member of staff have given you similar advice or information | 367 (92.9) | 31 (7.1) |
| Health workers spent enough time for examination. | 372 (93.5) | 26 (6.5) |
| verbally encouraged praised and reassured | 387 (97.2) | 11 (2.8) |
| got enough care and support during the time of labor. | 373 (93.7) | 25 (6.3) |
| Confidence and competence of health providers | 379 (95.2) | 19 (4.8) |
| Privacy well kept | 385 (96.7) | 13 (3.3) |
| Got enough care and support during delivery/abortion | 384 (96.7) | 13 (3.3) |
| Availability of health providers | 349 (87.7) | 49 (12.3) |
| support from the staff in breast- feeding | 325 (91.3) | 31 (8.7) |
| Received counseling on how to take care of your baby | 243 (68.2) | 113 (31.8) |
| Your baby received enough care and support. | 316 (90.5) | 43 (9.5) |
| Receive adequate anti pain while MVA was performed | 10 (33.3) | 20 (66.7) |