Table 4.
Factors associated with high patient satisfaction
| Factors associated with high patient satisfaction at centralized and decentralized health units (n = 810) | Adjusted OR | 95% CI | p-value | |
|---|---|---|---|---|
| Health center’s location | ||||
| Health center is conveniently located | 2.70 | 2.18 | 3.35 | 0.000 |
| Otherwise | 1 | |||
| Wait time | ||||
| Less than 30 min | 1 | |||
| 30 min to 1 h | 0.58 | 0.12 | 2.83 | 0.413 |
| 1–2 h | 0.52 | 0.13 | 2.11 | 0.282 |
| 2–3 h | 0.45 | 0.08 | 2.46 | 0.279 |
| More than 3 h | 0.40 | 0.31 | 0.51 | 0.000 |
| Respectful treatment from nurses | ||||
| No | 1 | |||
| Yes | 1.50 | 1.03 | 2.20 | 0.040 |
OR Odds Ratios. Adjusted OR control for age, gender, education, race, sexual orientation, income, place of residence (Manaus vs. elsewhere), and/or health center