Table 4.
Resident Perception of Written and Verbal Feedback Pre- and Post-Milestone Implementation
| Element | Pre-milestones | Post-milestones | ||
|---|---|---|---|---|
| N who said 81–100% of time | % who said 81–100% of time | N who said 81–100% of time | % who said 81–100% of time | |
| Written (narrative) feedback | ||||
| Well-timed and expected | 6 | 10 | 9 | 15 |
| Based on first-hand (observed) data | 10 | 17 | 11 | 18 |
| Limited to a reasonable quantity and types of behaviors that could be remediated | 7 | 12 | 8 | 13 |
| Phrased in straightforward, non-judgmental language | 13 | 22 | 13 | 22 |
| About specific performances, not generalizations | 4 | 7 | 2 | 3 |
| Useful | 3 | 5 | 4 | 7 |
| Verbal (face-to-face) feedback | ||||
| Undertaken with your attending and you working as allies with common goals | 3 | 5 | 5 | 8 |
| Well-timed and expected | 5 | 8 | 9 | 15 |
| Based on first-hand (observed) data | 11 | 18 | 8 | 13 |
| Limited to a reasonable quantity and types of behaviors that could be remediated | 8 | 13 | 6 | 10 |
| Phrased in straightforward, non-judgmental language | 10 | 17 | 9 | 15 |
| About specific performances, not generalizations | 6 | 10 | 5 | 8 |
| About decisions and actions, rather than assumed intentions or interpretation | 4 | 7 | 5 | 8 |
| Useful | 6 | 10 | 5 | 8 |