Training Component	Description
Training Workbook	• Designed to supplement the first three training modules • The workbook adds:  ◦ Readings and activities such as brainstorming exercises and quizzes  ◦ Strategies to engage, respond and deliver content to low income smokers  ◦ Six first-person personas, or fictionalized descriptions of lowincome smokers created by the research team based on literature and prior experience used to convey social context of smoking in low-income groups and increase coaches’ understanding and empathy  ◦ A plain language dictionary and “cheat sheet” that translate common smoking cessation and quitline jargon
Module 1: What are the Basic Needs and How are They Resolved	• Defines basic needs such as lack of food, housing, safety, money for necessities, transportation, employment, child care, and social support • Outlines common strategies for addressing basic needs among lowincome populations • Explains the project’s theory of behavior change
Module 2: Smoking Behaviors and Patterns in LowIncome Smokers	• Describes smoking behaviors and patterns in low-income smokers • Explains the difference between chronic and acute stressors and how stress affects quitting smoking • Illustrates how the social environment of low-income smokers may influence the type of social support they receive when quitting smoking
Module 3: Tactics to Help Engage, Respond, and Deliver Content to LowIncome Smokers	• Teaches coaches how to deliver the specialized intervention • Coaches practice introducing their expertise, using plain language, asking probing questions, responding empathetically, and framing the strengths and challenges faced by low-income smokers • Coaches listen to sample standard vs. specialized coaching calls to reflect on differences
Module 4: Basic Needs Protocol	• Introduces study contacts and components • Describes study procedures and protocols  ◦ More, varied call attempts • Training on the specialized coaching intervention content and the computerized coach support tools