Table 1.

Recruitment and logistical activities

Timing	Activities
2 months before	Obtained endorsement from physician (eg, Director of Hospitalist Programme) and nursing leadership (eg, Nursing Research Council). Presented study at hospitalist group and nursing leadership meetings. Set up individual meetings with nurse leaders and professional network of physician colleagues. Scheduled date/time for video recording with a specific physician.
4–5 days before	Sent ‘blast’ email to all nursing staff of the general care unit where video recording was occurring. Included attachment (single-page, bulleted study protocol). Posted flyers on the unit.
1–2 days before	Sent a second email to nurses on the general care unit where video recording was scheduled. Contacted charge nurse to alert him/her as well to the upcoming video recording session.
Day of video recording	Posted notices at the nursing station about the time and duration of video recording. Obtained informed written consent from nurses, making note of who declined to participate. Alerted patients/families; got advice from staff on which patient rooms not to enter (eg, confused and frightened by large/unknown groups of people, frequently combative, newly diagnosed with terminal disease). Obtained verbal consent from other patient care team members who were not subjects of the study (eg, pharmacists, care coordinators).
Immediately after	Distributed gift cards to physician and nurse subjects. Recruited physician and nurse subjects for the second phase of the study.