Table 2. Factor loadings, CR, and AVE for the study variables.
Construct | Factor Loadings | CR | AVE | Cronbach’s α | R2 |
---|---|---|---|---|---|
Currency | 0.81–0.95 | 0.91 | 0.77 | 0.85 | |
Completeness | 0.85–0.94 | 0.92 | 0.79 | 0.87 | |
Format | 0.92–0.94 | 0.93 | 0.86 | 0.84 | |
Accuracy | 0.91–0.92 | 0.91 | 0.84 | 0.81 | |
Information Quality | 0.92–0.95 | 0.95 | 0.87 | 0.92 | 0.74 |
Reliability | 0.80–0.90 | 0.88 | 0.72 | 0.80 | |
Accessibility | 0.89–0.93 | 0.94 | 0.84 | 0.90 | |
Flexibility | 0.93–0.95 | 0.91 | 0.83 | 0.80 | |
Timeliness | 0.85–0.89 | 0.91 | 0.76 | 0.84 | |
System Quality | 0.95–0.96 | 0.95 | 0.91 | 0.90 | 0.56 |
Empathy | 0.91–0.92 | 0.91 | 0.84 | 0.81 | |
Service Reliability | 0.84–0.95 | 0.91 | 0.78 | 0.86 | |
Tangible | 0.93–0.94 | 0.95 | 0.87 | 0.93 | |
Assurance | 0.91–0.92 | 0.94 | 0.84 | 0.90 | |
Responsiveness | 0.93–0.94 | 0.93 | 0.88 | 0.86 | |
Service Quality | 0.84–0.91 | 0.87 | 0.77 | 0.71 | 0.75 |
User Satisfaction | 0.80–0.89 | 0.89 | 0.72 | 0.81 | 0.75 |
Perceived Enjoyment | 0.94–0.95 | 0.96 | 0.89 | 0.94 | 0.42 |
Perceived Ease Of Use | 0.78–0.92 | 0.91 | 0.73 | 0.87 | 0.61 |
Perceived Usefulness | 0.91–0.94 | 0.96 | 0.86 | 0.94 | 0.59 |
Behavioral Attitude | 0.92–0.95 | 0.95 | 0.87 | 0.93 | 0.66 |
Intention | 0.94–0.96 | 0.97 | 0.90 | 0.95 | 0.53 |
CR = composite reliability; AVE = average variance extracted; CUR = Currency; COM = Completeness; FOR = Format; ACU = Accuracy; IQ = Information Quality; REL = Reliability; ACE = Accessibility; FLE = Flexibility; TIM = Timeliness; SysQ = System Quality; EMP = Empathy; SER = Service Reliability; TAN = Tangible; ASS = Assurance; RES = Responsiveness; SQ = Service Quality; US = User Satisfaction; PEOU = Perceived Ease of Use; PU = Perceived Usefulness; PE = Perceived Enjoyment; BA = Behavioral Attitude