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. 2019 Jun 5;9:8291. doi: 10.1038/s41598-019-44718-x

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© The Author(s) 2019

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/.

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Moderation effects of competence for technology use and positive perception of technology (both subscales of affinity for technology) on the influence of delay on subjective ratings. (a,b) Perceived system quality, (c) Frustration. All axes represent z-values instead of original units for reasons of comparability. Each dot represents one participant (or more than one participant in case of overlapping data points).