Table 1.
Comparison of UfaceME app with simulated patient method
| Feature | Simulated Patient | UfaceME Method |
|---|---|---|
| Interview: clinician and patient | Standardized | Same |
| Video Recording | Single camera with side view of both participants | Prism camera with face-on view of both participants |
| Viewing of video playback immediately after the interview | Participants may pause viewing to make observations | Playback is nonstop from start to finish as participants make quantitative ratings of their experience. |
| Feedback by participants | Patient shares spontaneous observations and discussion | Graphic displays present data points |
| Documentation of feedback | Participants generate verbal and written comments and quantitative ratings | Graphic displays allow multiple comparisons of viewpoints by each participant |
| Supervisory feedback | Supervisor may join participants as they discuss their feedback | Same or feedback could be given later |
| Data generated and stored for retrieval | Feedback data stored separate from video record | All data is interlocked and retrievable |
| Storage of feedback | Written feedback stored in computer database | UfaceME database For each participant |
| Organization of data storage | Systematic | |
| Recall of feedback | Systematic | |
| Focus on Task Assessment | Informal, flexible discussion | Viewing statements prompt participants to rate how focused they were on task |
| Focus on Relationship Assessment | Informal, flexible discussion with personal feedback from patient | Viewing statements prompt participants to rate perceived empathy, distraction and other reactions, verbal and nonverbal |
| Focus on Clinician–Patient interaction | Unstructured and informal | Responses to viewing prompts by each participant are synchronized and repetitive to allow comparisons between participants |