Table 1.

Data available for analysis from each of the four participating services

Data metric	AB	MB	QC	NL
Reach
Total number of cases completed	X	X	X	X
Number of specialties available	X	X	X	X
Top-five most frequently requested specialties	X	X	X	X
Effectiveness
Average specialist response time	X	X	X	X
Proportion of advice on new/additional action		X	X	X
Whether a referral was originally considered/ultimately provided		X	X	X
PCP satisfaction		X	X	X
Adoption
Number of PCPs who joined the service	X	X	X	X
Number of clinics with participating PCPs		X	X
Number of cities/towns with participating PCPs	X	X	X	X
Number of specialists who joined the service		X	X	X
PCP enrolment by month		X	X
Proportion of active PCPs (submitted ≤ one case)		X	X	X
Implementation
Hosts and key partners	X	X	X	X
Platform	X	X	X	X
Payment model	X	X	X	X
Maintenance
Number of cases completed over time (eg, monthly case volume)	X	X	X	X
Number of PCPs who joined the service during the 1-year period		X	X

AB, Alberta; MB, Manitoba; NL, Newfoundland  and Labrador; PCP, primary care provider; QC, Quebec.