Table 2. Types of QREs reported to PQC from 2011 to 2015.
| QRE type | Frequency (%) of QREs/year ( N = 550) | |||||
|---|---|---|---|---|---|---|
| 2011 | 2012 | 2013 | 2014 | 2015 | Total (%) a | |
| Incorrect directions | 2 (1.6) | 39 (30.5) | 43 (33.6) | 32 (25) | 12 (9.4) | 128 (23.3) |
| Incorrect prescriber | 1 (1.1) | 16 (17.2) | 14 (15.1) | 36 (38.7) | 26 (28.0) | 93 (17) |
| Incorrect drug | 6 (7.4) | 17 (21.0) | 28 (34.6) | 16 (19.8) | 14 (17.3) | 81 (14.7) |
| Incorrect strength | 2 (6.1) | 17 (26.6) | 16 (25) | 15 (23.4) | 14 (21.9) | 64 (11.6) |
| Incorrect quantity | 2 (6.1) | 8 (24.2) | 13 (39.4) | 8 (24.2) | 2 (6.1) | 33 (6) |
| Order mix-up | 0 | 1 (4.8) | 6 (28.6) | 8 (38.1) | 6 (28.6) | 21 (3.8) |
| Refill incorrect | 0 | 2 (10.5) | 6 (31.6) | 3 (15.8) | 8 (42.1) | 19 (3.5) |
| Incorrect delivery | 1 (11.1) | 1 (11.1) | 2 (22.2) | 2 (22.2) | 3 (33.3) | 9 (1.6) |
| Incorrect generic substitution | 0 | 3 (60.0) | 1 (20.0) | 0 | 1 (20.0) | 5 (0.9) |
| Confidentiality | 0 | 1 (50.0) | 1 (50.0) | 0 | 0 | 2 (0.4) |
| Other | 7 (7.4) | 23 (24.2) | 29 (30.5) | 22 (23.2) | 14 (14.7) | 95 (17.3) |
| Total | 21 (3.8) | 128 (23.3) | 159 (28.9) | 142 (25.8) | 100 (18.2) | 550 |
Abbreviations: PQC, Pharmacy Quality Commitment; QRE, quality-related event.
a
Column percentage.