Skip to main content
. Author manuscript; available in PMC: 2019 Jun 6.
Published in final edited form as: Proceedings VLDB Endowment. 2018 Sep;11(13):2263–2276.

Table 3:

Paraphrased questions from SUS and the Likert score for 5 users: 1- Srongly Disagree, 5 - Strongly Agree. Last column shows the average per question and its interpretation. The last row shows overall SUS scores per user (SUS scoring details in [9]): ICARUS scored an average of 75 (above 68 is considered good [6]).

Question A B C D E Average
1. I would like to use this frequently. 4 3 5 5 5 4.4 - Agree
2. The system was easy to use. 2 4 5 4 5 4 - Agree
3. The various functions in this system were well integrated. 4 4 5 4 5 4.4 - Agree
4. Most people would learn to use this system very quickly. 3 3 4 4 5 3.8 - Agree
5. I felt very confident using the system. 2 3 3 4 5 3.4 - Neutral
6. I found the system unnecessarily complex. 4 3 1 2 2 2.4 - Disagree
7. I would need the support of a technical person to use this. 3 3 1 2 3 2.4 - Disagree
8. There was too much inconsistency in this system. 2 2 2 1 1 1.5 - Disagree
9. The system is very cumbersome to use. 3 2 1 1 1 1.75 - Disagree
10. I needed to learn a lot of things before I could get going with this system. 3 2 4 1 1 1.75 - Disagree
Score 50 62.5 82.5 87.5 92.5 75