Table 1—

Care managers’ demographic and job characteristics

Demographic and job characteristics	N (%)	Mean (SD)	Min-Max
Job position (N=80)
Inpatient care manager	5 (6%)
Outpatient care manager	62 (78%)
Transition of care (TOC) care manager, float or other care manager	13 (16%)
Age (N=74)
34 or less	6 (8%)
35–44	18 (25%)
45–54	35 (47%)
55 or more	15 (20%)
Education (N=72)
Some college	11 (15%)
2-year college degree (Associate)	25 (35%)
4-year college degree (Bachelor, BS, BSN, etc.)	20 (42%)
Graduate degree, professional degree or certificate	6 (8%)
Computer skills (N=75)
Novice user	3 (4%)
Average user	49 (65%)
Advanced user	23 (31%)
Computer experience in years (N=77)		14.52 (6.62)	0–30 yrs
Tenure in years (N=80)		2.75 (3.33)	0.17–17 yrs
Case management experience in years (N=80)		2.79 (5.21)	0–22 yrs
Work hours per week (N=80)		46.20 (5.98)	35–80 hrs