Table 4—

Pearson correlations between care manager obstacles, demographics and background, job characteristics, and dependent variables (n=80)

	Workload	Burnout	Intention to turnover
Obstacles to managing patient-related information:
Lack of computer training and support	−0.12	0.03	0.08
Inefficient use of case management software	0.24*	0.15	0.12
Inefficiencies in access to patient-related information	0.01	0.04	0.02
Having to use multiple information systems	0.09	0.03	0.02
Care managers’ demographics and background:
Age	−0.24*	−0.16	−0.05
Education	0.26*	0.14	0.15
Computer skills	0.11	−0.14	0.11
Computer experience	0.06	−0.01	0.04
Tenure	0.14	0.29*	−0.01
Case management experience	−0.30*	−0.31**	−0.00
Work hours per week	0.26*	−0.02	0.24*
Care managers’ job characteristics:
Job position	−0.19	−0.21	−0.07
Use of HIE software	−0.33**	−0.22	0.12
Use of other health IT applications	0.15	0.11	0.05
Percentage of patients communicated with by email	0.15	0.18	0.06