Table 4.

Intervention details

Internet-Based Intervention Feature		Usual MHW							MHW employed for research project
		Miele.net, Finland [42, 43]	PCR, Netherlands [44]	MHEN, Canada [45, 46]	CommonGround, USAa [47, 48]	Momentum, Denmark [49]	Blended FACT, Netherlands [50]	ReConnect, Norway [51, 52]	HTP, USA [53]	SMART, Australia [54]	PRIME, USA [55]	PeerTECH, USA [56]
Purpose	Self-management	✔	✔	✔			✔		✔	✔		✔
	Recovery				✔	✔		✔		✔	✔	✔
	Enhance communication / SDM		✔	✔	✔	✔	✔	✔
Training and support	Training/support provided to SU	✔b	✔	✔	✔	✔	✔	✔	✔	✔	✔
	Training provided to workers	✔	✔	✔	✔	✔		✔	✔	✔	✔	✔
Technology components	Internet-based information portal	✔	✔		✔		✔	✔	✔	✔		✔
	Smartphone / tablet computer app			✔		✔			✔	✔	✔	✔
	Tools to record own content		✔	✔	✔	✔		✔	✔	✔	✔	✔
	Information/tools to support daily living	✔		✔	✔	✔	✔	✔	✔	✔	✔
	Communication channel with worker	✔c	✔	✔		✔	✔	✔	✔		✔
	Peer communication – digital or F2F	✔	✔		✔		✔	✔		✔	✔	✔
	Peer narratives (e.g. photos, videos, audio)	✔			✔					✔	✔	✔
Worker, SU interactions	Face-to-face using technology - prescribed	✔			✔				✔d	✔	✔d	✔
	Face-to-face using technology – flexible				✔	✔		✔	✔
	Internet-based – prescribed										✔
	Internet-based – flexible		✔	✔		✔	✔	✔	✔		✔	✔
Reported Benefits	Increases SU autonomy – worker view	✔	✔	✔		✔		✔
	Expands conversations – worker view	✔			✔	✔
	Facilitates goal-related communication – SU view		✔		✔	✔		✔
Reported Barriers	Difficulties logging in	✔		✔	✔	✔	✔	✔
	Extra workload, not integrated in service system	✔	✔	✔	✔	✔		✔
	Unsuitable for SU – worker view	✔			✔	✔		✔

F2F face-to-face, MHW mental health worker, SDM shared decision making, SU service user a. CommonGround Indiana and Kansas combined b. Training provided by worker in first session; c. Online Q&A column, not 1:1 communication with specific worker; d: First meeting to prepare for using intervention, incorporating digital tools