Patient preparation and engagement |
Pre-beginning
Preparation and opening
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GP checks patient understanding of goal setting
Patient attends with completed paperwork or refers to it
Patient indicates they have discussed goals, for example, with family, friends
Both parties establish the agenda
GP invites patient to lead
Patient initiates discussion about own goals/priorities
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Eliciting and legitimising goals |
Eliciting goals
Assessing options
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GP encourages early identification of patient priority/priorities
GP listens attentively without interruption
GP supports and validates patient’s view about importance of goal
GP picks up and explores cues and clues
Patient talks openly about what is important to them and why
GP explores patient’s personal circumstances
GP explores patient goal(s)
GP and patient discuss options for goals
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Collaborative action planning |
Making goals SMART
Decision making
Summary
Evaluation
Closure
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GP invests time in this process
GP and patient deliberate together
Patient describes own thinking on steps to take to achieve goal
Choices discussed by both parties to explore and set goals
Pros and cons of options are discussed
A SMART goal informed action plan is negotiated
GP or patient record agreed goal and current level of attainment
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