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. 2019 Jun 4;69(684):e479–e488. doi: 10.3399/bjgp19X704129

Box 3.

Example of eliciting and legitimising goalsa

Time, minutes:seconds Line Speaker Excerpt
00:31 1 GP038: Okay. What else matters to you at the moment, apart from that?

01:21 2 Pt304: I, I’m, well, I’ve had this small heart attack and, of course er I’m always anxious that um (0.5) there will be a repeat, or a stroke or something=
3
4 GP038: =Okay
5 Pt304: But and I’d like to (0.3) somehow not be so worried about that as a future and also, I realise I suffer quite badly from anxiety and sometimes occasional depression and I think the anxiety sort of makes everything worse=
6
7
8 GP038: =Okay=

01:42 9 Pt304: =And probably impacts on my (0.2) health yeah=
10 GP038: =Okay=
11 Pt304: And certainly my blood pressure.
12 GP038: Okay
a

(Number) indicates a pause measured in tenths of a second inside brackets. [ ] marks start and end of overlapping talk. Underlining locates emphasis. Equal sign indicates no gap between two lines of talk. Pt = patient.