Table 1.
Portal feature | Feature description | Inpatient portal function (MyChart Bedside) | Outpatient portal function (MyChart) |
Scheduling | View schedule for the day (inpatient) or schedule appointments (outpatient) | Happening Soon | Visits |
Health information | View personal health information including biometric data and medications | My Health | My Medical Record |
Health education | Read health education materials assigned by health care providers | To Learn | Resources |
Secure messaging | Communicate with care team (inpatient) or individual providers (outpatient) | Messages | Messaging |
Refill medications | Request refill of prescribed medications | N/Aa | Request a Refill |
Pay bill | Pay inpatient or outpatient bill | N/A | Billing |
Set communication preferences | Select frequency of email or text communication | N/A | Preferences |
View care team | View names and pictures of all members of inpatient care team assigned to the patient at each shift | Taking Care of Me | N/A |
Order meals | Select menu items from the prescribed diet | Dining on Demand | N/A |
Request a service or item | Request services such as pastoral care or delivery of a newspaper | I Would Like | N/A |
Make notes | Type items the patient wishes to remember | Note to Self | N/A |
aN/A: not applicable.