Table 2. Interview Questions Used to Guide the Interview Process.
| Section A: Details and experience of pharmacist | |
| 1. | What is your age? |
| 2. | Were you trained to practise Diabetes MedsCheck/ medication therapy adherence clinic (MTAC) diabetes? |
| 3. | If yes, how did you undertake this training? |
| 4. | Do you have any post-graduate qualifications? If yes, what qualifications? |
| 5. | On average, how many hours do you work per week in the community setting? |
| 6. | How many years have you been practising as a pharmacist in the community? |
| 7. | In which year did you first obtain your registration to practise as a pharmacist? |
| 8. | How would you consider your current role in the pharmacy? Prompt: Dispensary pharmacist, patient care-focused, managerial role, MTAC diabetes/Diabetes MedsCheck pharmacist, clinical pharmacist…. |
| Section B: Previous and current experience in providing diabetes medication management service (MTAC diabetes, Diabetes MedsCheck) | |
| 1. | On average, how many patients do you provide the service to in a day/week/month? |
| 2. | How do you normally review patients? Prompt: use MTAC diabetes/Diabetes MedsCheck checklist, own checklist, tools from the web, etc |
| 3. | How often do you refer to the Australian/Malaysian guidelines on diabetes? |
| Section C: Experience in using Simpler™ tool | |
| 1. | Please comment on your experience in using the Simpler™ tool. Prompts: a. Relevance when reviewing patient? b. Ease of Use? Content simple to understand? c. Relevance to local practice and guidelines? d. Managing consultation time with patients? e. Intervention format? f. Ease of remembering? g. Guide pharmacists to make interventions? h. Record intervention notes in a consistent, structured manner? i. Clarity of tool? j. Providing evidence-based information to physician, patients? |
| 2. | On how many patients did you use the Simpler™ tool? |
| 3. | Talk about the interventions you made using the Simpler™ tool. |
| 4. | Are the medication reviews with patients with diabetes different now compared to when you were not using the Simpler™ tool? If yes in what way? |
| 5. | How was the Simpler™ training session? Prompt: suggestions for improvement |
| 6. | Would you recommend the Simpler™ tool to other community pharmacists? |
| 7. | Are there any recommendations you like to make to enhance the usability of the tool? |
| 8. | Thank you again for your time. Before we finish, do you have any comments you’d like to make, about the research topic or training or about the interview? |