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. 2019 Jul 1;18:101. doi: 10.1186/s12939-019-1004-4

Box 5 Participant Quotes

“She’s a nurse here yes. I adore her. I adore her. I respect her and I trust her and she’s the sweetest girl that. I’ve ever had – the sweetest medical care person I’ve ever had take care of me. She’s just amazing […] Yeah.

like she’s very very thorough and she’s very compassionate. I just, oh my heart’s with her, I love her. Yeah.”

(FG9BRM1)

“They are really like, hey we like the atmosphere of this place. We like that people here treat us really nice and we’re people. We feel loved. There are paramedics here who are, you know, assisting us. Um we really feel safe in this space and like there’s no judgement and we want to keep coming back here.” (KI9).