Table 2.
Waiting time and consultation time by variables categories
| Subgroups | Mean (95% CI) * | Absolute Frequency (percentages *) | |
|---|---|---|---|
| Waiting time | Consultation time | Patient satisfaction | |
| Overall population | 104.2 (91.0–117.4) | 12.1 (11.4–12.7) | 9198 (73.7) |
| Health system** | |||
| MOH-RG | 147.5 (129.3–165.8) | 12.3 (11.4–13.2) | 4180 (72.0) |
| Social Security | 81.5 (65.7–97.3) | 11.3 (10.2–12.4) | 3989 (64.9) |
| Armed Forces and Police | 55.7 (37.5–73.9) | 10.7 (8.6–12.8) | 425 (90.9) |
| Private | 41.5 (34.7–48.3) | 14.4 (12.1–16.8) | 604 (93.2) |
| Health care level | |||
| Level I | 110.9 (83.2–138.6) | 10.6 (9.3–12.0) | 1824 (73.0) |
| Level II | 97.6 (79.9–115.2) | 11.9 (10.8–13.0) | 5770 (72.3) |
| Level III | 105.5 (78.6–132.4) | 13.4 (12.6–14.2) | 1604 (75.8) |
| Region** | |||
| Coast | 116.4 (98.3–134.5) | 11.2 (9.9–12.4) | 2618 (64.1) |
| Highlands | 109.2 (85.3–133.0) | 11.1 (10.5–11.8) | 2006 (74.4) |
| Jungle | 121.6 (103.3–139.9) | 10.6 (10.1–11.0) | 3536 (63.9) |
| Lima city | 94.6 (70.9–118.2) | 13.0 (12.0–14.1) | 1038 (81.6) |
*Weights and design effect of the survey’s complex sampling were included to calculate percentages. **p < 0,001 for chi-2 test for evaluation between patient satisfaction and variables. CI Confidence Interval, MOH-RG Ministry of Health and Regional Governments