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. 2019 Jul 1;19:439. doi: 10.1186/s12913-019-4288-6

Table 3.

Multivariate analysis of waiting time and consultation time with patient satisfaction

Crude Adjusted
OR (95% CI) aOR (95% CI)*
Exposure: Waiting time (for every 10 min)
 Overall population 0.97 (0.96–0.98) 0.98 (0.97–0.99)
 Subgroup: Waiting time ≤ 90 min 0.89 (0.84–0.94) 0.92 (0.89–0.96)
 Subgroup: Waiting time > 90 min 0.99 (0.98–1.00) 0.99 (0.97–1.00)
Exposure: Consultation time (for every 10 min)
 Overall population 1.92 (1.41–2.61) 1.59 (1.26–2.01)
 Subgroup: Consultation time ≤ 15 min 2.70 (1.83–3.98) 2.31 (1.66–3.21)
 Subgroup: Consultation time > 15 min 0.90 (0.42–1.93) 0.89 (0.34–2.29)

*Adjusted by: age, sex, having finished secondary education, wealth, having a chronic disease, having health insurance, having a scheduled appointment, being accompanied, reporting that the physician explained about his/her health problem, health care level, geographical region, health system, waiting time, and consultation time. Bold results: Statistical significance (p < 0.05)