Table 1.
Interview topics and probes.
| Questions | Probes |
| When did you first start to experience migraine? | How did you feel when you first started to experience migraine? |
| Could you tell me what personal research have you done around migraine? (eg, family/friends, self-help books) | Do you know anyone else in real life who experiences migraine? |
| Could you talk about any social media platforms you have used specifically relating to migraine? (eg, Twitter, Facebook, blogging) | What were your motivations for you to visit this website or use this app? |
| Have you ever found information or support for your migraines on social media that you didn’t find elsewhere? | Has being part of the online migraine community impacted on your migraine management? |
| Could you describe how you use social media in the context of your migraine to find out new information and advice? | Do you use the official NHSa choices website to gather information about migraine? |
| Could you describe how you use social media in the context of your migraine to share information and advice? | Would you say you primarily seek to find out information or to share it? |
| Have you found communicating online with others who have migraine a supportive experience? | Is the social support online different to offline? |
| Could you describe any benefits of having an online presence? | What can social media offer that other sources of information cannot? |
| Could you describe any drawbacks of having an online presence? | Do you find the information to be accurate and reliable? |
| Do you see social media platforms as a way of gaining expertise in migraine knowledge? | How does this compare to traditional methods of speaking one-to-one in person with a healthcare professional? |
| What kind of impact has using social media had on your identity? | How do your migraines fit into your online identity? |
| Have you ever had a bad reaction from other people in relation to experiencing migraines? | Has social media helped you to deal with this reaction? |
| Is there any way you would like to see social media platforms for migraine improved? | Potential areas: Convenience, quality, comprehensiveness, immediacy of information, user demographics, user uptake, privacy. |
| Would you recommend that other people who experience migraine use social media? | Could you explain why you would or wouldn’t recommend it? |
aNHS: National Health Service.