Table 2.
Responses to the instruction ‘From the list of benefits of using telephone/video consulting, please tick all that apply to your consultation’ in patient questionnaire
| Response | TC, n (%) (N= 38) | VC, n (%) (N= 43) | Total, n (%) (N= 81) |
|---|---|---|---|
| None selected | 0 | 1 (2) | 1 (1) |
| It saved travelling | 31 (82) | 36 (84) | 67 (83) |
| Did not have to take time off work | 13 (34) | 17 (40) | 30 (37) |
| More convenient | 27 (71) | 33 (77) | 60 (74) |
| Because of my health condition, was safer/easier | 4 (11) | 4 (9) | 8 (10) |
| Saved me money | 2 (5) | 5 (12) | 7 (9) |
| Took less time | 27 (71) | 26 (60) | 53 (65) |
| Saved me arranging childcare | 0 | 1 (2) | 1 (1) |
| Did not have to wait as long for an appointment | 18 (47) | 21 (49) | 39 (48) |
| Other | 1 (3) | 6 (14) | 7 (9) |
Percentages are out of total number of patients for each consultation/overall. TC = telephone consultation. VC = video consultation.