Table 5.
Similarity matrix by Jaccard's coefficient of sub-themes in the perception of community social services.
| Sub themes | Attend private practice | Expectations | Happy with available service in the community | Location issue | Negative feedbackon the nearby services | Positive feedbackon the nearby services | Staff skills, including trust | Stigma | Suggestion on the service provided by nearby services | Unawareness of service need | Unawarenesson available nearby care/social service | Unawarenesson the type of care/social service |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Attend private practice | 1.00 | |||||||||||
| Expectations | 0.33 | 1.00 | ||||||||||
| Happy with available service in the community | 0.20 | 0.33 | 1.00 | |||||||||
| Location issue | 0.00 | 0.14 | 0.20 | 1.00 | ||||||||
| Negative feedback on the nearby services | 0.38 | 0.44 | 0.22 | 0.22 | 1.00 | |||||||
| Positive feedback on the nearby services | 0.25 | 0.50 | 0.25 | 0.11 | 0.67 | 1.00 | ||||||
| Staff skills, including trust | 0.33 | 0.25 | 0.33 | 0.60 | 0.44 | 0.33 | 1.00 | |||||
| Stigma | 0.00 | 0.20 | 0.33 | 0.00 | 0.13 | 0.14 | 0.00 | 1.00 | ||||
| Suggestion on the service provided by nearby services | 0.38 | 0.44 | 0.22 | 0.22 | 0.78 | 0.50 | 0.44 | 0.13 | 1.00 | |||
| Unawareness of service need | 0.00 | 0.14 | 0.20 | 0.20 | 0.38 | 0.25 | 0.14 | 0.33 | 0.22 | 1.00 | ||
| Unawareness on available nearby care/social service | 0.29 | 0.10 | 0.29 | 0.29 | 0.40 | 0.30 | 0.57 | 0.00 | 0.40 | 0.29 | 1.00 | |
| Unawareness on the type of care/social service | 0.29 | 0.22 | 0.13 | 0.29 | 0.40 | 0.30 | 0.38 | 0.00 | 0.56 | 0.00 | 0.33 | 1.00 |