Table 2.

The matrix of interview questions for seven stakeholders

Objective	Key information/indicators	Interview schedule	Client	Nursing students	Nurses	The founder of the NC	Coordinator of provincial public health nursing program	The head of public health centres	Lecturers
To identify the theoretical basis and purpose in the establishment of the NC.	The reason in establishing the NC model	Why do you initiate the NC model at the first place?				V	V
	Concepts or theories for the NC model	What are the concepts underlying the establishment of the NC?				V	V	V	V
	Public health nursing practice in Public Health Centre (Puskesmas)	Compared to Puskesmas without the NC, do you think the nurses’ involvement in the NC will assist them in their future career? – please explain			V		V	V
	Nursing education practice in the NC	Compared to usual clinical placements, do you think that students’ involvement in the Nursing Centre will assist them in their future career (such as in terms of knowledge and skills) – please explain?		V	V	V	V	V	V
		Compared to usual clinical placements, do you think that lecturers’ involvement in the Nursing Centre will assist them in their future career (such as in terms of knowledge and skills) – please explain?				V	V		V
To describe the policy and resources context that has influenced the establishment of the NC	Policy of the public health nursing in Indonesia	What is the role of provincial health office and district health office to the development of the NC?					V	V
		Why provincial and district health office support the establishment of the NC?					V
	Policy of establishment of the Nursing Centre	What is the policy from provincial health office and Ministry of Health regarding the NC?					V
	Resources that influencing the establishment and operationalisation of the NC model	What are the factors (internal or external) that influence the establishment and operationalisation of the NC model?				V	V	V
To describe the implementation of three NCs within existing public health centres in West Java.	The process and implementation of the NC model	What are the factors that influence the process and implementation of the NC model?	V	V	V			V	V
		Based on your experience, are there any NC that is not working well? If yes, why do you think this happen?
		How is the relationship between nurses and students in the NC?
To explore the stakeholders’ perception of the NC as a model of service learning.	Perceptions of consumer	What do you think are the strengths and weaknesses of the Nursing Centre, to nursing students, to the nurses who work in the Centre, to the community? Do you have suggestion about how to improve the Nursing Centre model in the future? Is there anything else that you would like to say about the Nursing Centre?	V	V	V	V	V	V	V
	Perceptions of care providers		V	V	V	V	V	V	V
	Perceptions of managers		V	V	V	V	V	V	V
	Perceptions of other stakeholders		V	V	V	V	V	V	V
To develop a program theory model that will enable the evaluation of the NC as a model of service learning in community health in Indonesia	Based on all the interview data above.	What is the design for evaluating the NC, and who is doing the evaluation? What are the outcome measures being used, and what outcomes have been identified to date? What rival explanations have been identified and explored?			V	V	V	V	V