Table 3.

Participants’ Responses to Satisfaction at Health-Care Centers.^a

S. No.	Statements		SA	A	NS	D	SD	Mean	Standard Deviation	Rank
1	The wait time for registration and payment is acceptable	n	92	174	203	103	49	3.04	0.81	7
		%	14.86	28.11	32.79	16.64	7.92
2	The period between the appointment time and seeing the doctor is suitable	n	109	232	193	57	28	3.71	1.12	1
		%	17.67	37.60	31.28	9.24	4.54
3	The wait time for filling prescription is long	n	62	229	198	97	32	3.37	1.01	4
		%	10.03	37.06	32.04	15.70	5.18
4	You wait a long time to dispense the medicine at the pharmacy	n	62	161	250	112	36	3.01	0.77	9
		%	10.03	26.05	40.45	18.12	8.83
5	You wait for a long time for the nurse to take the vital signs (temperature and blood pressure)	n	71	169	242	93	43	3.02	0.79	8
		%	11.49	27.35	39.16	15.05	6.96
6	The wait time for entry of the dentist is appropriate	n	63	209	230	75	41	3.07	0.84	6
		%	10.19	33.82	37.22	12.14	6.63
7	The wait time for taking sample and assays is acceptable	n	73	217	216	65	47	3.12	0.97	5
		%	11.81	35.11	34.95	10.52	7.61
8	The wait time to enter into the vaccinations department is acceptable	n	68	230	223	72	24	3.43	1.04	3
		%	11.02	37.28	36.14	11.67	3.89
9	The wait time in the radiation section is appropriate	n	28	272	274	30	16	3.50	1.09	2
		%	4.53	44.01	44.34	4.85	2.59
Total mean		3.25

Abbreviation: SA, Strongly Agree; A, Agree; NS, Not Sure; D, Disagree; SD, Strongly Disagree

^aN = 620.