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. 2019 Jun 10;11(1):1963. doi: 10.4102/phcfm.v11i1.1963

TABLE 1.

Themes and categories.

Theme Categories
Theme 1: Experienced empowering aspects of caring 1.1 Empowering interpersonal experiences

  • Effective caring.

  • Therapeutic use of self by professional nurses.

  • Teamwork by professional nurses.

  • Constructive management practices.

  • Empowering experiences when affirmation is received from patients.
Theme 2: Experienced disempowering aspects of caring 2.1 Disempowering interpersonal experiences

  • Negative attitudes of the professional nurses.

  • Patients’ negative attitudes.

  • Discrimination.

  • Uncaring behaviours by the professional nurses.

  • Absenteeism by the professional nurses.

  • Language barriers.

  • Perceived favouritism.
2.2 Disempowering experiences with the public health clinic system

  • Quantity versus quality: high workloads.

  • Shortage of medicines, lack of functional medical equipment and other essential resources.

  • Insufficient budget allocation.

  • Shortage of professional nurses.

  • Low salaries, no rewards and high resignations by professional nurses.

  • Unavailable ambulances.

Source: Nesengani, TV. Strategies for professional nurses to facilitate caring of patients in the Primary Health Care clinics in Gauteng Province, South Africa [Unpublished D Cur thesis]. Johannesburg: University of Johannesburg; 2019.38