Table 4.
physician questionnaire (response in percentages)
Item | Disagree | Neutral | Agree |
---|---|---|---|
The following is important to me about patients accessing the portal | |||
1. Patients study the portal information before attending an appointment | 31 | 62 | 8 |
2. Patients can see what we write about them | 15 | 54 | 31 |
3. Patients can have all results available to them | 15 | 15 | 69 |
4. Patients can use the portal as reference after an appointment | 15 | 0 | 85 |
5. It more actively involves patients with their treatment | 0 | 23 | 77 |
6. I think patients have the right to see their data | 0 | 15 | 85 |
7. Portal information is written in plain language without medical jargon | 39 | 39 | 23 |
8. Patients can only open information deliberately | 0 | 15 | 85 |
9. The information to patients only is available when results are definite | 0 | 0 | 100 |
10. The patient can not see information before an appointment with a physician | 0 | 0 | 100 |
11. The patient is able to contact the hospital more easy | 15 | 31 | 54 |
12. The patient is able to contact other patients | 31 | 39 | 31 |
I worry about the following, when patients will use the patient portal | |||
13. Patients get worried about accessing information before a physician appointment | 0 | 8 | 92 |
14. Patients obtain information they don’t understand without the physicians’ support | 0 | 0 | 100 |
15. The clinic appointment is focused more on portal details, instead of a personal conversation with the patient | 8 | 15 | 77 |
16. The patient might feel obligated to study the patient portal before an appointment | 46 | 39 | 15 |
17. The doctor-patient relationship might change | 8 | 46 | 46 |
18. My workload might increase | 15 | 31 | 54 |
19. I would get technical questions about the portal by patients | 8 | 46 | 46 |
20. I might not respond soon enough to digital conversations and therefore the patient relationship changes | 8 | 39 | 54 |
21. My schedule might have to change to account for patient portal activities | 0 | 39 | 62 |