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. 2018 May 26;5(4):390–395. doi: 10.1016/j.ijnss.2018.05.001

Table 4.

Results of the development of an empowerment model for burnout syndrome and quality of nursing work life.

Structure Standard Things to be developed
Structural empowerment
  • 1

    Opportunities for training and education

  • 2

    Nurse communication

  • 3

    Collaboration

  • 4

    Performance reward

  • 1

    Holding seminars and training continuously and equally and facilitating continuous education

  • 2

    Sharing information and problems that nurses often have by conducting meetings periodically and having morning reports

  • 3

    Socializing and implementing effective communication with all health staff

  • 4

    Conducting room performance assessment continuously with indicators that are transparent as a role model for nurse performance and reward giving as an effort to improve motivation

  • 5

    Having a nursing documentation system that is integrated and more effective

Psychological empowerment
  • 1

    Self-role

  • 2

    Nurse willingness

  • 3

    Self-confidence

  • 1

    The optimisation of the team Professional Nursing Care Model (MAKP in Indonesian) by re-socializing job descriptions, and the application and monitoring by the supervisor (nurse section and room head)

  • 2

    The administration of continuous supervision and coordination by the room head and supervisor to improve nurses' willingness to work

  • 3

    Improving the nursing documentation system, which is integrated with the service section

Burnout syndrome
  • 1

    Communication

  • 2

    Caring behaviour

  • 3

    Placement rotation

  • 4

    Work environment

  • 1

    Improving communication and coordination between various hospital sections and patient families

  • 2

    Optimizing nurses' caring attitude

  • 3

    Shifting activities periodically with placement rotation and family gathering

  • 4

    Maintaining a comfortable work environment to minimise INOS (nosocomial infections) by tightening visiting hours and providing waiting rooms for visitors

Quality of nursing work life
  • 1

    Patient safety

  • 2

    Communication

  • 3

    Work satisfaction

  • 4

    Services

  • 1

    Socializing and implementing effective communication to improve service quality and patient safety

  • 2

    Conducting reviews on workplace arrangement according to the standards, safety work clothes, self-protection equipment, work environment, and routine general check-ups

  • 3

    Implementing transparent processes and periodical evaluation of the service distribution and remuneration systems