Table 4.
Survey results of emotional labour, CIRN and job stressor questionnaires (n = 11,337).
| Items | Score (Mean ± SD) |
|---|---|
| Emotional labour | |
| Surface acting | 3.52 ± 0.92 |
| Requirement to express emotions | 3.91 ± 1.02 |
| Deep acting | 4.95 ± 0.81 |
| Total score | 55.08 ± 9.63 |
| CIRN score | 195.77 ± 37.61 |
| Job stress score | 86.84 ± 21.12 |
Note:CIRN:the Competency Inventory for Registered Nurses.