Table 1.
Sample characteristics (n=614)
| Overall (n=614) | Maintainers (n=359) | Intenders (n=255) | Difference between maintainers and intenders | |
| N (%) | N (%) | N (%) | χ2 (df), P value | |
| Age (years) | 14.16 (3), <0.001 | |||
| 25–34 | 192 (31.3) | 103 (28.7) | 89 (34.9) | |
| 35–44 | 183 (29.8) | 95 (26.5) | 88 (34.5) | |
| 45–54 | 137 (22.3) | 88 (24.5) | 49 (19.2) | |
| 55–64 | 102 (16.6) | 73 (20.3) | 29 (11.4) | |
| Ethnicity | 0.10 (1), 0.76 | |||
| Any white | 547 (89.1) | 321 (89.4) | 226 (88.6) | |
| All other groups | 67 (10.9) | 38 (10.6) | 29 (11.4) | |
| Education level | 2.12 (4), 0.71 | |||
| GCSE or below | 180 (29.3) | 108 (30.1) | 72 (28.2) | |
| A level or equivalent | 71 (11.6) | 45 (12.5) | 26 (10.2) | |
| College qualification | 115 (18.7) | 62 (17.3) | 53 (20.8) | |
| Degree or higher | 213 (34.7) | 125 (34.8) | 88 (34.5) | |
| Other | 35 (5.7) | 19 (5.3) | 16 (6.3) | |
| Employment status | 3.19 (2), 0.20 | |||
| Employed (full-time/part-time) | 392 (63.8) | 234 (65.2) | 158 (62.0) | |
| Unemployed | 182 (29.6) | 98 (27.3) | 84 (32.9) | |
| Other (studying/retired) | 40 (6.5) | 27 (7.5) | 13 (5.1) | |
| Marital status | 2.89 (2), 0.24 | |||
| Single | 129 (21.0) | 67 (18.7) | 62 (24.3) | |
| Married/living as married | 413 (67.3) | 249 (69.4) | 164 (64.3) | |
| Widowed/divorced/separated | 72 (11.7) | 43 (12.0) | 29 (11.4) | |
| Parent/carer role | 0.62 (0.45), 0.43 | |||
| Yes | 387 (63.0) | 221 (61.6) | 166 (65.1) | |
| No | 222 (36.2) | 134 (37.3) | 88 (34.5) | |
| Social status | 7.93 (4), 0.09 | |||
| AB (highest) | 134 (21.8) | 90 (25.1) | 44 (17.3) | |
| C1 | 157 (25.6) | 88 (24.5) | 69 (27.1) | |
| C2 | 142 (23.1) | 84 (23.4) | 58 (22.7) | |
| D | 93 (15.1) | 54 (15.0) | 39 (15.3) | |
| E (lowest) | 88 (14.3) | 43 (12.0) | 45 (17.6) | |
| Booking history (yes/no) | ||||
| Phoned the practice | 545 (88.8) | 316 (88.0) | 229 (89.8) | 0.47 (1), 0.49 |
| At reception (in person) | 240 (39.1) | 145 (40.4) | 95 (37.3) | 0.62 (1), 0.43 |
| 24 hours automated service | 23 (3.7) | 14 (3.9) | 9 (3.5) | 0.06 (1), 0.81 |
| Text-message | 7 (1.1) | 4 (1.1) | 3 (1.2) | 0.01 (1), 0.94 |
| Website | 85 (13.8) | 60 (16.7) | 25 (9.8) | 5.97 (1), <0.05 |
| Smartphone app | 23 (3.7) | 15 (4.2) | 8 (3.1) | 0.45 (1), 0.50 |
| Phone ownership | 0.72 (2), 0.70 | |||
| Smartphone | 533 (86.8) | 315 (87.7) | 218 (85.5) | |
| Non-smartphone mobile | 67 (10.9) | 36 (10.0) | 31 (12.2) | |
| No phone | 14 (2.3) | 8 (2.2) | 6 (2.4) |
GP, general practitioner.