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. 2019 Jun 24;7(2):160–170. doi: 10.9745/GHSP-D-18-00284

TABLE 1.

Steps of Human-Centered Design Process

Empathize Define Ideate Prototype Test
  • Conduct secondary research

  • Identify key stakeholders

  • Engage with them in various ways to understand their circumstances and psychology

  • Identify insights to refocus and redefine the challenge at hand

  • Generate ideas and solutions

  • Create low-fidelity prototypes of ideas for testing

  • Test prototypes to gain useful information

  • Use that information to continue refining ideas and solutions