Table 1.
Theme, categories, sub-categories and codes, resulting from the the qualitative content analysis of the focus group discussions performed
| Theme | Multifaceted communication issues | ||||||
|---|---|---|---|---|---|---|---|
| Categories | Modes and quality of communication | Impact of practical issues | Improvement potential | ||||
| Sub-categories | The radiology report | Radiology rounds and conferences | Face-to- face and phone contact outside rounds | Time and economy | Prioritization | Technical aspects | Suggestions for improvement |
| Codes | Vital for medical decision-making. Importance for quality control and patient safety. Importance of professional trust. Differences in interpretation. Incorrect, incomplete, unspecific, superfluous, uncorrected reports. Inexperienced radiologists/locums. Difficulties identifying reported pathology on images. Structured reporting. Importance of adequate requests. |
Appreciated by clinicians. Valuable as education. Radiologists´ experience and competence vital for professional trust. Radiologists need feedback. Scheduling problematic. Selection of patient cases. Round situation. Unprepared rounds problematic. |
Face-to-face case discussions appreciated. Opportunity to raise problematic issues. Promotes interpersonal relationships and trust. Lack of face-to-face contact problematic. Unavailable radiologists problematic. Unsatisfactory communication in teleradiology. |
Lack of time for communi-cation in clinical routine. Lack of time for mutual development. Inefficient digital software systems time consuming. Different opinions on choice of examinations (cost). |
Radiology reporting priority routines. Priority for urgent radiology requests. Prioritization as ethical dilemma. |
Multiple software systems problematic. Digital request forms too unspecific. Telemedicine impersonal and problematic. |
Better medical feedback in both directions. Joint radiologists – clinicians educational meetings. Increased radiologist availability. Better support for inexperienced radiologists. Key list of phone numbers. Key images presented to clinicians. Standardized structured radiology reports and requests. |