Table 1.
Domains | Afulani et ala PCMC in Kenya [12] | Bihar India [29] | Sherferaw et al Ethiopia [10] | Madhya Pradesh India | |||||||
Prevalence module | Satisfaction module | ||||||||||
No. | Response options | No. | Response options | No. | Response options | No. | Response options | No. | Response options | ||
Physical or sexual abuse | |||||||||||
|
Use of force | 1 | Likert scale 1-5 | 3 | Binary; Categorical | 2 | Likert scale 1-5 | 2 | Binary, Categorical | — | — |
|
Physical restraint | —a | — | — | — | — | — | — | — | — | — |
Verbal Abuse | |||||||||||
Harsh or rude language | 1 | Likert scale 1-5 | 2 | Binary; Categorical | 3 | Likert scale 1-5 | 2 | Binary, Categorical | — | — | |
Threats and blaming | — | — | — | — | — | — | — | — | — | — | |
Judgmental or accusatory comments | — | — | 1 | Categorical | — | — | — | — | — | — | |
Stigma and discrimination | |||||||||||
Discrimination | 1 | Likert scale 1-5 | 1 | Categorical | 4 | Likert scale 1-5 | 2 | Categorical | — | — | |
Failure to meet professional standards of care | |||||||||||
Refusal to provide pain relief | 2 | Likert scale 1-5 | — | — | 1 | Likert scale 1-5 | — | — | 1 | Likert scale 1-6 | |
Lack of informed consent process | 4 | Likert scale 1-5 | 1 | Categorical | 3 | Likert scale 1-5 | 3 | Binary, Categorical | 2 | Likert scale 1-6 | |
Breaches of confidentiality | 2 | Likert scale 1-5 | 1 | Binary | 1 | Likert scale 1-5 | 1 | Binary | |||
Neglect, abandonment, or long delays | 1 | Likert scale 1-5 | 2 | Binary; Categorical | 3 | Likert scale 1-5 | 2 | Binary, Categorical | — | — | |
Skilled attendant absent at time of delivery | — | — | — | — | — | — | — | — | — | — | |
Painful vaginal exams | — | — | — | — | — | — | — | — | — | — | |
Poor rapport between women and providers | |||||||||||
Poor communication | 6 | Likert scale 1-5 | 1 question 9 subcategories | Binary | 4 | Likert scale 1-5 | 1 | Binary | 2 | Likert scale 1-6 | |
Language and interpretation issues | 1 | Likert scale 1-5 | — | 1 | Likert scale 1-5 | — | — | — | — | ||
Lack of supportive care from health workers | 6 | Likert scale 1-5 | 1 | Likert scale 1-5 | 9 | Likert scale 1-5 | 1 | Binary | 1 | Likert scale 1-6 | |
Trust | 2 | Likert scale 1-5 | — | — | — | — | — | — | — | — | |
Denial or lack of birth companions during labor and delivery | 2 | Likert scale 1-5 | 2 | Binary, Categorical | 1 | Likert scale 1-5 | 4 | Binary, Categorical | — | — | |
Lack of respect for women’s preferred birth positions/ freedom of movement | — | — | 3 | Binary | 1 | Likert scale 1-5 | 2 | Binary | — | — | |
Denial of safe traditional practices | — | — | — | — | 1 | Likert scale 1-5 | — | — | — | — | |
Detainment in facilities | 1 | Likert scale 1-5 | 2 | Binary, Continuous | 2 | Binary, Continuous | — | — | |||
Objectification of women | — | — | — | — | — | — | — | — | — | — | |
Health system conditions and constraints | |||||||||||
Lack of privacy | 1 | Likert scale 1-5 | 1 | Binary | 2 | Likert scale 1-5 | 1 | Binary | — | — | |
Bribery and extortion | 1 | Likert scale 1-5 | — | — | 1 | Likert scale 1-5 | 1 | Binary | — | — | |
Safety | 1 | Likert scale 1-5 | — | — | — | — | — | — | — | — | |
Physical condition of facilities | 4 | Likert scale 1-5 | — | — | — | — | 2 | Binary | 1 | Likert scale 1-6 | |
Staffing shortages/constraints | 1 | Likert scale 1-5 | — | — | — | — | — | — | — | — | |
Supply constraints | — | — | — | — | — | — | — | — | — | — | |
Lack of redress | — | — | — | — | — | — | — | — | — | — | |
Unclear fee structures | — | — | — | — | — | — | — | — | — | — | |
Unreasonable requests of women by health workers | — | — | — | — | — | — | — | — | — | — | |
Other questions | — | — | 2 | Likert scale 1-5 | — | — | — | — | 3 | Likert Scale 1-6 | |
Total | 38 | — | 20 | — | 37 | — | 26 | — | 10 | — |
aQuestion not included.