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. 2019 Apr 23;21(4):e10256. doi: 10.2196/10256

Table 1.

Constructs of the consumer acceptance model of the unified theory of acceptance and use of technology (UTAUT).

Constructs Operational definitions
UTAUT constructs

Performance expectancy The degree to which using a technology will provide benefits to consumers in performing certain activities

Effort expectancy The degree of ease associated with the consumers’ use of technology

Social influence The extent to which consumers perceive the important others (family and friends) believe they should use a particular technology
UTAUT2 constructs

Hedonic motivation The fun or pleasure derived from using a technology

Price value The monetary cost of use on the individual

Experience The passage of time from initial use of the technology

Habit The extent to which an individual believes the behavior to be automatic