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. 2019 Apr 22;21(4):e12517. doi: 10.2196/12517

Table 2.

Key care and digital components, described in terms of the capabilities they offer in support of the person-centered, integrated, and proactive care. We have mapped each PIP-element to statements of care system capability for each of the 4 generic stages of an individualized patient pathway.

Care components Goals Plans Delivery Evaluation
The person-centered care system…

Care ...declares Person-centered care as an ideal and explores “what matters to me?” and “patient values, needs, and preferences.” ...uses “What matters to me?” to negotiate realistic goals and create a care plan. ...includes patient capabilities aligned with “What matters to me?” in care delivery. ...asks for patient feedback/ PROMsa

Digital support ...offers access to digital health information/ electronic health record and supports the formulation of “what matters to me?” ...offers digital sharing of: What my carers should know about me. ...includes the patient in virtual care delivery and team exchanges. ...encourages digital feedback from patients, including PROMs.
The integrated care system…

Care delivery ...identify condition- or function-specific goals that support “what matters.” ...combines condition/function-specific pathways into a whole person care plan for all conditions. ...allocates resources to care plan, to show who does what when. ...follow up to identify needs for adjustment of care plans or delivery.

Digital support ...digitally identifies potential professionals to contribute to care plan development aligned with “what matters to me?” ...provide tools to build a personalized digital evidence-based care plan, with workflow optimization to show: who does what when. ...shares the care plan digitally across providers and offers tools for virtual team communication (video, messages, and chat). ...triggers an alarm in case of gaps in critical care delivery.
The proactive care system…

Care delivery ...identifies high-risk subpopulations, their individual high-risk scenarios over time and aligns focus on risk with ”What matters to me?“ ...supports risk monitoring, self-managed or professional follow-up, in alignment with ”What matters to me?“ ...offers low threshold response (self-managed, office or home visits) to uncertainties, emergencies, and alarms. ...learns and adjusts goals and plans in light of undesired events and ”What matters to me?“

Digital support ...offers an algorithm-based risk-stratification tool to identify high-risk populations and their individual risk scenarios over time. ...offers personal digital health apps and sensors that monitor risk and provide digital contingency plans in case of uncertainty, emergencies, or alarms. ...provides digital decision support and low-threshold e-visits in case of uncertainty, emergencies, or alarms. ...is a learning health care system improves prediction and action plans in light of undesired events.

aPROMs: patient-reported outcome measures.