Table 2.
Use of patient portal.
Usage measure | Portal usersa, n=1637 | Source of measure and source results | |||
Participated in teaching after enrollment, n (%) | 1637 (100.00) | —b | — | — | |
Accessed portal (after initial teaching), n (%) | — | Grossman et al, 2017 [28], 10 (100) | Wilcox et al, 2016 [29], 20 (70) | Woollen et al, 2016 [7], 14 (86) | |
Accessed portal for, n (%) | — | — | — | — | |
1 day only | 1065 (65.06) | — | — | — | |
2 days only | 332 (20.28) | — | — | — | |
3 or more days | 240 (14.66) | — | — | — | |
Accessed portal for, n (%) | — | ||||
1-4 days | 1562 (95.42) | Dalal et al, 2016 [27], 200 (84), n=239 | — | — | |
5-10 days | 61 (3.73) | Dalal et al, 2016 [27], 39 (16), n=239 | — | — | |
>10 days | 14 (0.86) | — | — | — | |
Days used (logged in at least once per day) | — | — | — | — | |
Mean (SD) | 1.80 (2.28) | Runaas et al, 2018 [22], 7.6 (6.3), n=20 | — | — | |
Range | 1-32 | — | — | — | |
Days users had access (during hospitalization) | — | — | — | — | |
Mean (SD) | 6.20 (7.24) | Runaas et al, 2018 [22], 21.3c, n-=20 | Grossman et al, 2017 [28], 13.3c, n=20 | Masterson-Creber et al, 2018 [20]d, n=426 | |
Range | 1-66 | Runaas et al, 2018 [22], 15-37, n=20 | Grossman et al, 2017 [28], 4-38, n=20 | — | |
Percentage of days used during access period (during hospitalization) | — | — | — | — | |
Mean (SD) | 42.69 (27.71) | Dykes et al, 2017 [5], Grossman et al, 2018 [11], Brigham and Women’s Hospital patient-centered toolkit,63c, n=194 | — | — | |
Range | 1.5-100 | — | — | — |
aNumber of patient portal users—there can be more than one portal user per patient enrolled. Total users n=1637 (patients with 1 user only, n=1602; 2 users only, n=16; and 3 users, n=1).
bNo data.
cSD is not available.
emedian=3.17.