Table 2.

Descriptive Statistics of PPPC-R Items by Factor (Cronbach α)

PPPC-R Question (18-item Cronbach α: 0.889)	n	Mean	SD	Response Category and Proportion
Factor 1: Health care process (α=0.865)
1. To what extent was your main problem(s) discussed today?	368	1.23	0.51	1 – Completely	0.807
				2 – Mostly	0.158
				3 – A little	0.033
				4 – Not at all	0.003
2. How well do you think your provider understood you today?	372	1.09	0.32	1 – Very well	0.917
				2 – Well	0.075
				3 – Somewhat	0.008
				4 – Not at all	0.000
3. How satisfied were you with the discussion of your problem?	371	1.20	0.45	1 – Very satisfied	0.811
				2 – Satisfied	0.175
				3 – Somewhat satisfied	0.011
				4 – Not satisfied	0.003
4. To what extent did your provider explain this problem to you?	366	1.21	0.48	1 – Completely	0.820
				2 – Mostly	0.148
				3 – A little	0.033
				4 – Not at all	0.000
5. To what extent did you agree with your provider’s opinion about the problem?	366	1.23	0.51	1 – Completely	0.806
				2 – Mostly	0.169
				3 – A little	0.016
				4 – Not at all	0.008
6. To what extent did your provider ask about your goals for treatment?	355	1.45	0.71	1 – Completely	0.648
				2 – Mostly	0.279
				3 – A little	0.045
				4 – Not at all	0.028
7. To what extent did your provider explain treatment?	355	1.27	0.55	1 – Very well	0.777
				2 – Well	0.186
				3 – Somewhat	0.028
				4 – Not at all	0.008
8. To what extent did your provider explore how manageable this treatment would be for you?	345	1.34	0.62	1 – Completely	0.725
				2 – Mostly	0.226
				3 – A little	0.035
				4 – Not at all	0.014
Factor 2: Context & relationship (α=0.868)
11. How much would you say that this provider cares about you as a person?	370	1.24	0.47	1 – Very much	0.784
				2 – A fair amount	0.200
				3 – A little	0.014
				4 – Not at all	0.003
12. To what extent does your provider know about your family life?	369	1.78	0.86	1 – Completely	0.447
				2 – Mostly	0.379
				3 – A little	0.119
				4 – Not at all	0.054
13. How comfortable are you discussing personal problems related to your health with your provider?	371	1.27	0.54	1 – Completely	0.768
				2 – Mostly	0.199
				3 – A little	0.024
				4 – Not at all	0.008
14. To what extent does your provider respect beliefs, values and customs?	352	1.28	0.54	1 – Completely	0.759
				2 – Mostly	0.213
				3 – A little	0.020
				4 – Not at all	0.009
15. To what extent does your provider consider your thoughts and feelings?	368	1.29	0.52	1 – Completely	0.742
				2 – Mostly	0.236
				3 – A little	0.016
				4 – Not at all	0.005
16. To what extent does your provider show you compassion?	368	1.24	0.47	1 – Completely	0.785
				2 – Mostly	0.193
				3 – A little	0.022
				4 – Not at all	0.000
17. To what extent does your provider really listen to you?	373	1.21	0.45	1 – Completely	0.807
				2 – Mostly	0.177
				3 – A little	0.016
				4 – Not at all	0.000
18. To what extent do you trust your provider?	372	1.22	0.47	1 – Completely	0.809
				2 – Mostly	0.167
				3 – A little	0.024
				4 – Not at all	0.000
Factor 3: Roles (α=0.809)
9. To what extent did you and your provider discuss your respective roles?	340	1.71	1.00	1 – Completely	0.582
				2 – Mostly	0.238
				3 – A little	0.071
				4 – Not at all	0.109
10. To what extent did your provider encourage you to take the role you wanted in your own care?	348	1.53	0.88	1 – Completely	0.664
				2 – Mostly	0.218
				3 – A little	0.046
				4 – Not at all	0.072

PPPC-R, revised Patient Perception of Patient-Centeredness questionnaire; SD, standard deviation.