Table 2.

Factors That Determine Successful Utilization of APPs

Factor	Impact(s)
Patient triage and schedule management	Directs patients to appropriate care, correct person, and right location; facilitates access
Team-based care	Physician endorsement of care model and validation of APPs as integral members
Active sharing with written policies	Helps all staff understand scope of practice and triage rules, and validates APP role
Shifting of established patients to APPs	Usually 75% of returning patients can be shifted to APPs in a gastroenterology practice, freeing up access to new patients
Independent schedules for APPs	Efficient patient flow and utilization of APPs
Careful onboarding, training, and quality assurance	Fully develops professional knowledge, status, and contribution of APPs who did not receive gastroenterology-specific schooling during training
Monitoring of patient satisfaction	Alerts practices to potential problems of communication and care

APP, advanced practice provider.